CMC Privacy Policy

Last Updated: October 13, 2025

Introduction

CMC – The Construction & Maintenance Company respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or providing us with your information, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you:

Contact Forms:

  • Full name
  • Email address
  • Phone number
  • Company/organization name
  • Project location
  • Project type and details
  • Estimated timeline and budget
  • How you heard about us
  • Any additional information you choose to provide in message fields

Email Communications:

  • Name
  • Email address
  • Phone number
  • Any information you include in your email to us

Phone Calls:

  • Name
  • Phone number
  • Project details you discuss with our team
  • Any other information you provide during the call

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and browsing activity:

Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Time zone setting
  • Browser plug-in types and versions

Usage Information:

  • Pages visited
  • Time spent on pages
  • Links clicked
  • Referring website
  • Date and time of visit
  • Navigation paths through our site

Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

Primary Business Purposes

Respond to Your Inquiries:

  • Process contact form submissions
  • Respond to your questions about our services
  • Provide project estimates and proposals
  • Schedule consultations and site visits

Project Communication:

  • Communicate about ongoing projects
  • Provide project updates and documentation
  • Coordinate schedules and logistics
  • Manage client relationships

Business Operations:

  • Improve our services
  • Understand how visitors use our website
  • Develop new services and offerings
  • Maintain and improve website functionality

Marketing Communications (with your consent):

  • Send information about our services
  • Share project updates and company news
  • Provide construction industry insights
  • Invite you to events or webinars

Legal and Safety Purposes

Comply with Legal Obligations:

  • Respond to legal processes
  • Comply with applicable laws and regulations
  • Enforce our terms and conditions
  • Protect our legal rights

Protect Safety and Security:

  • Prevent fraud and abuse
  • Protect the security of our systems
  • Investigate potential violations
  • Ensure the safety of our staff and clients

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email communication services
  • Analytics and website optimization
  • Customer relationship management
  • Payment processing (if applicable)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Partners

We may share information with:

  • Architects, engineers, and designers working on your project
  • Subcontractors and suppliers (only information necessary for project execution)
  • Insurance providers and bonding companies
  • Building inspectors and regulatory authorities (as required)

Legal Requirements

We may disclose your information when required by law or in response to:

  • Court orders or subpoenas
  • Legal processes or government requests
  • Protection of our legal rights
  • Prevention of fraud or illegal activity
  • Emergency situations involving safety

Business Transfers

If CMC is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

Your Rights and Choices

Access and Correction

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Update your contact preferences
  • Request deletion of your information (subject to legal requirements)

To exercise these rights, contact us at:

  • Mail: 1910 Brevard Road, Arden, NC 28704

Communication Preferences

Opt-Out of Marketing: You may opt out of receiving marketing communications by:

  • Clicking “unsubscribe” in any marketing email
  • Contacting us directly to update your preferences
  • Sending a written request to our mailing address

Note: Even if you opt out of marketing communications, we may still send you:

  • Responses to your inquiries
  • Project-related communications
  • Important updates about our services
  • Legal notices

Cookie Controls

You can control cookies through your browser settings:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies after each session
  • Receive notifications before cookies are set

Note: Disabling cookies may affect your ability to use certain features of our website.

Do Not Track Signals

Some browsers include “Do Not Track” signals. Our website does not currently respond to Do Not Track signals, but you can control tracking through your browser settings and our cookie preferences.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

Security Measures Include:

Technical Safeguards:

  • SSL/TLS encryption for data transmission
  • Secure servers and databases
  • Regular security updates and patches
  • Firewall protection
  • Access controls and authentication

Administrative Safeguards:

  • Employee training on data privacy
  • Limited access to personal information
  • Confidentiality agreements with staff and contractors
  • Regular security audits

Physical Safeguards:

  • Secure office facilities
  • Controlled access to physical records
  • Secure disposal of physical documents

Data Breach Response

In the event of a data breach that affects your personal information, we will:

  • Investigate the breach promptly
  • Notify affected individuals as required by law
  • Take steps to mitigate harm
  • Implement additional security measures to prevent future breaches

Important: While we take reasonable measures to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data transmitted through our website or stored in our systems.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

Contact Form Inquiries:

  • Retained for up to 2 years after last contact
  • Deleted unless you become a client or request ongoing communications

Client Project Information:

  • Retained for duration of project plus 7 years (industry standard)
  • Required for warranty support, legal compliance, and business records

Marketing Communications:

  • Retained until you opt out or request deletion
  • May be retained longer if required for legal or business purposes

Website Analytics:

  • Aggregated and anonymized data may be retained indefinitely
  • Individual IP addresses typically deleted after 26 months

Deletion Requests

To request deletion of your information:

  • Contact us using the information provided in this policy
  • We will respond within 30 days
  • Some information may be retained for legal or legitimate business purposes

Third-Party Websites

Our website may contain links to third-party websites, including:

  • Social media platforms
  • Industry associations
  • Supplier and partner websites
  • Reference materials and resources

Important: This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have inadvertently collected personal information from a child under 18, we will:

  • Delete the information as soon as possible
  • Not use the information for any purpose
  • Not disclose the information to third parties

If you believe we have collected information from a child under 18, please contact us immediately.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Your CCPA Rights:

Right to Know:

  • What personal information we collect
  • How we use your personal information
  • Whether we sell or share your personal information
  • What categories of third parties receive your information

Right to Delete:

  • Request deletion of your personal information
  • Subject to certain exceptions for legal and business purposes

Right to Opt-Out:

  • We do not sell personal information
  • If our practices change, we will provide an opt-out mechanism

Right to Non-Discrimination:

  • We will not discriminate against you for exercising your CCPA rights

How to Exercise Your Rights:

Submit a Request:

  • Email: info@cmcbuilds.com
  • Mail: 1910 Brevard Road, Arden, NC 28704

Verification: We may request additional information to verify your identity before processing your request.

Response Time: We will respond to verified requests within 45 days, with a possible 45-day extension if needed.

Authorized Agents: You may designate an authorized agent to make requests on your behalf. We may require proof of authorization.

Nevada Privacy Rights

If you are a Nevada resident, you have the right to opt out of the sale of your personal information. We do not currently sell personal information as defined under Nevada law. If our practices change, we will update this Privacy Policy and provide an opt-out mechanism.

International Users

Our website and services are operated in the United States and intended for users located in the United States. If you are accessing our website from outside the United States:

  • Your information will be transferred to and processed in the United States
  • U.S. data protection laws may differ from those in your country
  • By using our website, you consent to the transfer of your information to the United States

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, additional protections may apply under the General Data Protection Regulation (GDPR). Please contact us if you have questions about international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices
  • Changes in applicable laws
  • New services or features
  • Feedback from users

How We Notify You of Changes:

Material Changes:

  • Post notice on our website homepage
  • Send email notification (if we have your email address)
  • Update the “Last Updated” date at the top of this policy

Non-Material Changes:

  • Update the “Last Updated” date
  • Post the revised policy on our website

Your Continued Use:

Your continued use of our website after changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

CMC – The Construction & Maintenance Company

Mailing Address:
1910 Brevard Road
Arden, NC 28704

Office Hours:
Monday – Friday: 8:00 AM – 5:00 PM EST

Response Time:
We will respond to privacy-related inquiries within 5 business days.

Privacy Policy Summary

For your convenience, here’s a brief summary of our privacy practices:

✓ We collect information you provide and automatic technical information
✓ We use your information to respond to inquiries and provide our services
✓ We do not sell your personal information to third parties
✓ We share information only with service providers and as required by law
✓ We protect your information with reasonable security measures
✓ You can access, correct, or delete your information by contacting us
✓ You can opt out of marketing communications at any time
✓ We retain information as long as necessary for business and legal purposes

This summary is for convenience only. The full Privacy Policy above governs our practices.

Legal Disclosures

Disclaimer:

This Privacy Policy is provided for informational purposes and does not constitute legal advice. CMC reserves the right to modify this policy at any time. Your use of this website is also governed by our Terms of Use.

Governing Law:

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

Severability:

If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Thank you for trusting CMC with your personal information. We are committed to protecting your privacy and using your information responsibly.

Last Updated: October 13, 2025